How do I cancel an order on

If unfortunately, you have to cancel an order, please do so within 12 hours of placing the order. Simply email us at with your order number mentioned in the subject line.

In case you would like to cancel the order after it is dispatched, it can't be cancelled. 

Note: Personalized product orders cannot be cancelled / refunded once the order is placed.

Replacement Policy:

Products are eligible for replacement if they are received in a damaged or defective condition. The same needs to be conveyed to our team within 12 Hours of receiving the package. We ensure that a brand new replacement is shipped to you by charging shipping cost extra. Please make sure that the original product tag and packing is intact when reverse pick up is made.

Return is not applicable for any orders as all these are personalized.

Our team takes the utmost care with respect to the quality of each product and tries to ensure that the item reaches you safely. However, we understand that sometimes fragile items are damaged during transit. In such cases, reach out to us within 24 Hours from the date of delivery.

Ph: +91 6262427271 (11 AM - 7 PM)

In case of any queries regarding the product you wish to order, feel free to reach to us and we would be happy to share real-time product photos and videos via WhatsApp/email/other channels. Our WhatsApp number is +91-6262427271.

Refund Policy:

Refunds cannot be made as your orders are personalized and customized specifically for you. Due to the unique nature of these products, we are unable to offer refunds once the order has been processed and customization has begun.

We strive to ensure the highest quality and accuracy in all personalized products. If you encounter any issues with your order, such as defects or errors on our part, please contact our customer service team within 7 days of receiving your product. We will review your case and provide a suitable solution, which may include a replacement or correction of the product.

Please note:

  • Refunds will not be issued for changes in personal preference or incorrect information provided by the customer.
  • Ensure that all customization details are accurate before finalizing your order.

About - 

An Online Personalized gift store.